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privacy policy

our commitment

BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. is firmly committed to privacy and the rights of personal data subjects, acting in accordance with the provisions of the General Data Protection Regulation (“GDPR”) and other applicable legislation.

concepts

Personal data is any information relating to an identified or identifiable natural person. A natural person is considered identifiable if they can be identified directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

Data subjects are the natural persons to whom the data relates.

personal data

Types

The personal data processed by BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. falls into the following categories:

  • External – Identification data.
  • Tracking – Contact data.

collection

A BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A, collects personal data when it:

  1. Conducts property valuations.
  2. Carries out inspections.
  3. Performs energy certifications.
  4. Engages third-party subcontractors.
  5. Enters into employment contracts.
  6. Enters into service provision contracts.
  7. Conducts reviews of property valuation reports.

purpose and legal basis


Personal data is processed by BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. for the following purposes and on the following legal bases:

  1. Conclusion of employment contracts: the legal basis for this is performance of the contract and legitimate interest.
  2. Compliance with legal and regulatory obligations (the legal basis for which is compliance with legal obligations and legitimate interest);
  3. Judicial and extrajudicial collections and claims: the legal basis is legitimate interest in the legal interest of BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. in satisfying its claims and defending its rights.
  4. Communication and sending of information: the legal basis is legitimate interest.
  5. Conclusion of service contracts, for which the legal basis is performance of the contract and legitimate interest.
  6. Carrying out property valuations, inspections, energy certifications, valuation reviews and all necessary execution and management for processing such data, whose legal basis is performance of the contract and legitimate interest.

pocessing of personal data

BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. does not transfer personal data to third parties, except subcontractors, unless it is necessary to fulfil legal obligations to which BENEGE is subject.

subcontractors, data transmission and processing

BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. shares personal data with other entities with which it has subcontracting agreements. These entities are required to act in accordance with the General Data Protection Regulation. The purposes of personal data processing are determined by BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A., who restrict subcontractors to processing personal data only for the determined purposes and in accordance with their instructions.

Thus, the transmission of data to third parties is carried out in accordance with applicable data protection legislation and within the limits of the purposes and legal grounds defined in this policy.

 purpose of processing – retention period


BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. will store the data for as long as the company is legally required to do so, in order to fulfil the purposes defined in this Policy, as well as to ensure compliance with all applicable legal or regulatory standards.

security policy – measures

From a technical and organisational point of view, BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. has a very strict security policy in order to protect personal data against destruction, loss, alteration, unauthorised disclosure or access, and any other form of unlawful or abusive processing.

these security measures are also required of subcontractors

data subject rights

  1. Right of access – At any time, the data subject may request confirmation as to whether BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. is processing their data, and access information relating to such processing. They may also obtain a copy of the personal data being processed.
  2. Right to rectification – If the data subject’s data is incorrect or incomplete, they can ask for it to be corrected or completed.
  3. Right to erasure – In certain situations, the data subject has the right to request the erasure of their personal data. However, this right may be limited in certain situations, such as when the processing of data is necessary for BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. to comply with legal obligations, or when such processing is necessary for the purposes of declaring, exercising or defending a right in legal proceedings.
  4. Right to restriction of processing – In certain situations, the data subject may request that BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A restrict access to personal data or suspend processing activities. This will happen, for example, if you contest the accuracy of your personal data for a period of time that allows BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. to verify its accuracy. It will also happen if you have objected to the processing until it is verified whether the legitimate interests of BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. or of a third party prevail over those of the data subject.
  5. Right to data portability – In cases where the processing of data is based on a contract to which the data subject is a party, or on their consent, BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. may be requested to deliver to the data subject any data provided by them in a structured, commonly used and machine-readable format. The data subject may also request that BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. transmit this data to other data controllers, provided that it is technically possible.
  6. Right to object – When data processing is based on the legitimate interests of BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A., or when it is carried out for purposes other than those for which the data was collected but which are compatible with those purposes, the data subject has the right to object to the processing of their personal data on grounds relating to their particular situation.
  7. Right not to be subject to automated individual decisions – BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. may make automated decisions that are necessary for the conclusion or performance of a contract or insurance policy, with the intervention of the Mediator. The data subject may express their point of view on the automated processing of data, contest the decision, and request and obtain human intervention in the decision-making review process from the Insurers directly or through the Mediator.
  8. Right to withdraw consente – In cases where data processing is based on the consent of the data subject, they may withdraw their consent at any time. If they do so, their personal data will no longer be processed unless there is another legal basis for such processing.
  9. Right to lodge complaints with the supervisory authority – The data subject has the right to lodge complaints with the relevant supervisory authority regarding matters relating to the processing of their personal data. In Portugal, this is the National Data Protection Commission. More information is available at cnpd.pt.

exercise of data subjects’ rights

ENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. wishes to remind you that the exercise of the above rights may be limited due to the existence of third-party rights and freedoms, legal or confidentiality obligations, or the prevailing interests of BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. or a third party.

contact details

Data subjects may exercise their rights by email or letter sent to the following addresses:

Email: benege@benege.com

By post: addressed to Emília Guiomar and Miguel Filipe at BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A., and sent to Avenida Infante Santo, N.º 42, 2.º, 1350-179 Lisbon.

data processing update

The Privacy Policy may be updated, so BENEGE – SERVIÇOS DE ENGENHARIA E AVALIAÇÕES, S.A. recommends regularly checking it on our website.